Support Center

How can we help?

Guides, answers, and direct support — everything you need to get the most out of Vimor.

Getting started FAQ Contact us Delete account

Getting started

Up and running in minutes

STEP 01

Download the app

Find "Vimor" on the App Store (iOS) or Google Play (Android) — the app is free to download.

STEP 02

Create an account

STEP 03

Log your first session

Tap the + button, pick exercises from the built-in library or create your own, then enter your sets, reps, and weight. Finish to save.

STEP 04

Watch the numbers climb

Visit the Progress tab to see volume charts, personal records, and milestones — every session you log feeds your analytics automatically.

Frequently asked questions

Quick answers

Is Vimor free?

The core app is free to download and use. A Pro subscription unlocks advanced analytics, unlimited routines, and priority support. You can cancel at any time.

Do I need an account to start?

Yes. An account is required to use Vimor. Sign up with your email to get started.

What platforms are supported?

iOS and Android 9 and later.

How do I back up my data?

Your account is backed up to the cloud automatically, so your history stays safe and syncs across all your devices.

Can I import data from another app?

CSV import from Strong, Hevy, and standard spreadsheets is on our roadmap and coming soon.

How do I reset my password?

On the sign-in screen, tap "Forgot password?" and enter your email. A reset link arrives within a few minutes.

How do I delete my account?

Submit a request through our contact form. See the "Delete your account" section below for full details.

Get in touch

Email support

We aim to reply within one business day.

Open the contact form

Feature requests & feedback

Have an idea or general feedback? We read everything.

Share your feedback

Account management

Delete your account

You can delete your Vimor account and all associated data at any time. Deletion is permanent and cannot be undone. All workout history, routines, personal records, and profile information are removed from our servers within 30 days.

Request deletion through our contact form

Submit a request using the email address associated with your account so we can verify it. We will process the deletion within 30 days.

Request account deletion

What gets deleted

Account credentials (email and password)
All workout logs and session history
Custom routines and exercise definitions
Personal records and progress data
Profile information and preferences

Deletion is processed within 30 days. Anonymised, aggregated usage statistics that cannot be linked to you may be retained.